Privacy.

Last updated 9 July 2026

About this notice

This notice applies to the McCarthy Diesel & Plant website at mccarthygroups.com. The website displays our services, products and contact details, and allows visitors to lodge a breakdown request online. It does not provide user accounts.

Information you provide

If you lodge a breakdown request through the website, we collect the information you choose to submit so our team can review the request and contact you. This may include your name, phone number, email address, company name, machine location or site details, equipment details, fault notes, machine status and uploaded photos.

Please only upload photos and notes that are relevant to the breakdown request. Avoid including unrelated personal information, private documents, number plates or people in photos unless they are needed to explain the issue.

Website analytics

We use Google Analytics to understand how the website is used and to improve its content and performance. Analytics may collect information such as pages viewed, approximate location, browser and device type, referring website and interactions with links or page features. Google Analytics may use cookies or similar technologies for this purpose.

Google processes this information on our behalf under its own terms and privacy practices. You can learn more from Google's information about partner sites. Browser settings and Google's Analytics opt-out tools can be used to limit analytics cookies.

Embedded and external services

The website uses services supplied by other organisations for website hosting and security, analytics, live chat, email delivery, social media features, fonts and embedded media. These providers may receive technical information such as your IP address, device and browser information when their content loads or when website features are used. Links to social media and other external websites are governed by those services' own privacy practices.

Contacting us

If you call, email, use live chat or lodge a breakdown request, we may retain the information you provide so we can respond, assess availability, provide services, communicate with you and maintain appropriate business records.

Disclosure and storage

Breakdown request details may be stored in website infrastructure and sent to our team by email, including any photos attached to the request. Information may be handled by service providers that support our website, hosting, analytics, chat, communications and business systems. Some providers may process or store information outside Australia. We take reasonable steps to protect information and retain it only for legitimate business, operational and legal purposes.

Access and correction

You can contact us to ask about personal information you have provided, request a correction, or ask a privacy question. We may need to verify your identity before responding to some requests.

Your questions

For questions about this notice or information you have provided to us, contact McCarthy Diesel & Plant at info@mccarthygroups.com or call 02 9145 5175.